TL;DR: On the November 2025 Mozilla Support Community call, Mozilla provided updates on the disbandment of Japanese SUMO over AI, calling it a “miscommunication” and “misinterpretation”.

TL;DR: On the November 2025 Mozilla Support Community call, Mozilla provided updates on the recent controversy from the Japanese Support Mozilla community quitting over AI. During the call, Mozilla doubled down on AI, confirming that volunteers would be unable to disable AI translations across the entire Mozilla knowledge-base, with the American English version of articles serving as the blessed, canonical version. Locale specific contributions will be overwritten (by design) by AI.

  • yoasif@fedia.ioOP
    01·
    15 days ago

    This technically isn’t about Firefox, but about the Mozilla Support community, which supports Firefox and other Mozilla products. Forks don’t direct their users to Mozilla Support, so they are not affected.

    Bad documentation can spread, though. We know AI will be consuming the slop that Mozilla generates and will feed it back to people.