Title text:
Now, if it were the Canon wiki, it’s possible to imagine someone with a productivity-related reason for consulting it, but no one’s job requires them to read that much about Admiral Daala.
Transcript:
Transcript will show once it’s been added to explainxkcd.com
Source: https://xkcd.com/3170/
You can go several hours without realizing a service is down but as soon as you realize you need it then your productivity drops. If you average that over everyone then the chart seems right to me.