So I finally have my server up and running but I still need a hand.
I cannot access my media library on my internal storage or my 4tb sega gate portable drive I am using. What is the fix for this? Thanks
The issue is resolved I managed to fix it thanks for the help everyone!


Can you browse to the files via the mount point? Is the external drive listed at all?
From there you want to make sure you have the location listed as the library location in jellyfin. Then make sure the naming/file structure is correct according to the jellyfin documentation.
It’s not listed on Jellyfin but on the pc itself I can access it
Did you create a library in jellyfin?
That’s what I’m trying to do the files I want to add to the library are on the drive which I can’t see on Jellyfin
So when you go to create the library in jellyfin you don’t see the external drive but see your other drives as options?
I only see the internal storage
Does the user running the jellyfin service have permissions to read the folder/files? You aren’t running jellyfin in docker by chance, right?
Tried the docker method earlier and had no luck I downloaded and am running it straight off the terminal
@Pacrat173 can you define “no luck”?
Your problem may not be related to docker or the way you run Jellyfin