Many international fans visiting the US for the World Cup have become frustrated by the culture of tipping servers, telling the BBC that tipping fatigue has set in.
England supporter Geoff Pryor said he understood tipping for good service, but he found it “weird” when buying a bottle of water and “they try to get a tip for doing nothing”.
In the US, staff at some restaurants and bars are paid just over $2 (£1.50) an hour, and they expect customers to tip about 20% of the total cost of the bill so they can earn a living.
Frustrations have also been shared by hospitality staff, with one bar owner telling the BBC that many World Cup tourists have been bad tippers.
There should never be an incentive for someone to work hard. The incentive is the paycheck. If they give bad service you fire them, every other scenario should be they are paid fairly and the customer leaves happy because they got good service.
“We need at-will employment to ensure good service”
“We need to allow tips to ensure good service” Naw the tips are there so they can list lower prices than you’re going to pay.
Exactly. Like every other job, poor work performance should be handled by feedback and clear targets, with dismissal used as a last resort.
Nobody should be forced to give fake smiles to appease awful customers in order to not starve.