well, there is an option for “raw media download”, so I’m assuming turning that on will get you the .ogg files you seek if that’s important to you. I honestly don’t care that much as 320kbps .mp3s sound as good as anything else to me.

don’t ask me, I don’t know specifically how it works. I just know with a premium spotify account it’ll give you 320kbps mp3s, without, you’re limited to 128kbps. Sets the album artwork and the tags automatically, it’s great.

try OnTheSpot.

honestly, this is brilliant. Not only is it going to make it easier to understand people with really thick accents – I’ve worked with lots of Indian people before (hotel industry) and I still get tripped up from time to time, especially over a crappy phone line – but it’ll also probably cut down on a lot of the racist shit they may take from customers. I can imagine the average call center employee with a thick accent takes a fair bit more abuse than call center employees who speak without an accent.

on the other hand, this might also make it harder to identify a scam call immediately if this becomes commonplace. Not that perfect English speakers aren’t also capable of scamming you, but, usually the scam callers aren’t perfect English speakers.